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frequently asked

WHEN WILL I RECEIVE MY ORDER?

Please see turnaround & shipping page here.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept paypal and all major credit cards including visa, mastercard, amex, maestro & apple pay. We do not accept cash payments unless at our markets / events. We also offer buy now pay later with Klarna, which you can find out more about here.

CAN I PLACE A CUSTOM ORDER?

We can paint / design pretty much anything you require. To enquire about a custom item please complete the custom item form here.

HOW DO I CONTACT YOU ABOUT MY ORDER?

For any queries regarding your order please email us here including your order number to discuss. Please only contact us regarding arrival of your item if you have been waiting over 10 working days.​

I HAVE AN URGENT ORDER HELP!

Please email us to request an urgent order as we will always try to assist where able, however we are unable to guarantee postal times unless you pay the extra for guaranteed delivery, which is £6.00 in addition to standard p&p, sent with royal mail guaranteed by 1pm.

I CAN'T FIND AN ITEM I NEED?

If it is an item that we think we will be able to profitably sell on the site we are always happy to source new products for our customers. Please drop us a dm on instagram / an email with a screenshot of the item your require and we can discuss further.

WHAT ARE YOUR BUSINESS HOURS?

Office hours are monday - Thursday 8am-12pm. Please allow 48 hours for